Estoy ejecutando Ubuntu 11.04 en mi computadora portátil e intento usar una impresora de red.
Agregar la impresora a Ubuntu funciona sin problemas, pero cuando intento imprimir algo, el trabajo de impresión permanece en la cola y no sucede nada. Entonces me di cuenta de que la impresora no está habilitada. Pero habilitar conduce a un mensaje de error que dice:
Hubo un problema al enviar el documento 'Página de prueba' (trabajo 6) a la impresora.
Al hacer clic en el botón "Diagnosticar" y hacer clic en el Solucionador de problemas de impresión, dice que debo habilitar la impresora, lo que ya estoy tratando de hacer. Así que estoy atascado.
¿Alguna idea de lo que puedo hacer?
ACTUALIZACIÓN:
Aquí el resultado de error_log que se escribe al intentar imprimir una página de prueba.
E [23/Nov/2011:15:23:19 +0100] [Job 8] No %%BoundingBox: comment in header!
E [23/Nov/2011:15:23:19 +0100] [Job 8] Unable to locate printer 'BRN001BA93A3D6F'!
D [23/Nov/2011:15:23:19 +0100] [Job 8] The following messages were recorded from 15:23:19 to 15:23:19
D [23/Nov/2011:15:23:19 +0100] [Job 8] Adding start banner page "none".
D [23/Nov/2011:15:23:19 +0100] [Job 8] Adding end banner page "none".
D [23/Nov/2011:15:23:19 +0100] [Job 8] File of type application/postscript queued by "florian".
D [23/Nov/2011:15:23:19 +0100] [Job 8] hold_until=0
D [23/Nov/2011:15:23:19 +0100] [Job 8] Queued on "Brother-MFC-8880DN" by "florian".
D [23/Nov/2011:15:23:19 +0100] [Job 8] job-sheets=none,none
D [23/Nov/2011:15:23:19 +0100] [Job 8] argv[0]="Brother-MFC-8880DN"
D [23/Nov/2011:15:23:19 +0100] [Job 8] argv[1]="8"
D [23/Nov/2011:15:23:19 +0100] [Job 8] argv[2]="florian"
D [23/Nov/2011:15:23:19 +0100] [Job 8] argv[3]="Test Page"
D [23/Nov/2011:15:23:19 +0100] [Job 8] argv[4]="1"
D [23/Nov/2011:15:23:19 +0100] [Job 8] argv[5]="PageSize=Letter job-uuid=urn:uuid:cb5143f4-2b18-398d-5ce8-bb41f8ff3539 job-originating-host-name=localhost time-at-creation=1322058199 time-at-processing=1322058199 AP_D_InputSlot="
D [23/Nov/2011:15:23:19 +0100] [Job 8] argv[6]="/var/spool/cups/d00008-001"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[8]="HOME=/var/spool/cups/tmp"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[10]="[email protected]"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[11]="SOFTWARE=CUPS/1.4.6"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[13]="USER=root"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[16]="IPP_PORT=631"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[17]="CHARSET=utf-8"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[18]="LANG=en_US.UTF-8"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[19]="PPD=/etc/cups/ppd/Brother-MFC-8880DN.ppd"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[20]="RIP_MAX_CACHE=auto"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[21]="CONTENT_TYPE=application/postscript"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[22]="DEVICE_URI=lpd://BRN001BA93A3D6F/BINARY_P1"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[23]="PRINTER_INFO=Brother MFC-8880DN"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[24]="PRINTER_LOCATION=BRN001BA93A3D6F"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[25]="PRINTER=Brother-MFC-8880DN"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[26]="CUPS_FILETYPE=document"
D [23/Nov/2011:15:23:19 +0100] [Job 8] envp[27]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
D [23/Nov/2011:15:23:19 +0100] [Job 8] Started filter /usr/lib/cups/filter/pstops (PID 22189)
D [23/Nov/2011:15:23:19 +0100] [Job 8] Started backend /usr/lib/cups/backend/lpd (PID 22190)
D [23/Nov/2011:15:23:19 +0100] [Job 8] STATE: +connecting-to-device
D [23/Nov/2011:15:23:19 +0100] [Job 8] Looking up "BRN001BA93A3D6F"...
D [23/Nov/2011:15:23:19 +0100] [Job 8] Page = 612x792; 12,12 to 600,780
D [23/Nov/2011:15:23:19 +0100] [Job 8] slow_collate=0, slow_duplex=0, slow_order=0
D [23/Nov/2011:15:23:19 +0100] [Job 8] Before copy_comments - %!PS-Adobe-3.0
D [23/Nov/2011:15:23:19 +0100] [Job 8] %!PS-Adobe-3.0
D [23/Nov/2011:15:23:19 +0100] [Job 8] %%Title: PPR Test Page
D [23/Nov/2011:15:23:19 +0100] [Job 8] %%Pages: 1
D [23/Nov/2011:15:23:19 +0100] [Job 8] %%DocumentNeededResources: font Helvetica
D [23/Nov/2011:15:23:19 +0100] [Job 8] %%EndComments
D [23/Nov/2011:15:23:19 +0100] [Job 8] Set job-printer-state-message to "No %%BoundingBox: comment in header!", current level=ERROR
D [23/Nov/2011:15:23:19 +0100] [Job 8] Before copy_prolog - %%BeginProlog
D [23/Nov/2011:15:23:19 +0100] [Job 8] Before copy_setup - %%BeginSetup
D [23/Nov/2011:15:23:19 +0100] [Job 8] Before page loop - %%Page: 1 1
D [23/Nov/2011:15:23:19 +0100] [Job 8] Copying page 1...
D [23/Nov/2011:15:23:19 +0100] [Job 8] PAGE: 1 1
D [23/Nov/2011:15:23:19 +0100] [Job 8] pagew = 587.9, pagel = 767.9
D [23/Nov/2011:15:23:19 +0100] [Job 8] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
D [23/Nov/2011:15:23:19 +0100] [Job 8] PageLeft = 12.0, PageRight = 599.9
D [23/Nov/2011:15:23:19 +0100] [Job 8] PageTop = 780.0, PageBottom = 12.1
D [23/Nov/2011:15:23:19 +0100] [Job 8] PageWidth = 612.0, PageLength = 792.0
D [23/Nov/2011:15:23:19 +0100] [Job 8] Backend returned status 4 (stop printer)
D [23/Nov/2011:15:23:19 +0100] [Job 8] Printer stopped due to backend errors; please consult the error_log file for details.
D [23/Nov/2011:15:23:19 +0100] [Job 8] End of messages
D [23/Nov/2011:15:23:19 +0100] [Job 8] printer-state=5(stopped)
D [23/Nov/2011:15:23:19 +0100] [Job 8] printer-state-message="Unable to locate printer 'BRN001BA93A3D6F'!"
D [23/Nov/2011:15:23:19 +0100] [Job 8] printer-state-reasons=paused
Respuesta aceptada:
OK, tengo la impresora funcionando. Después de leer el comentario de @fossfreedom, volví a mirar el subprograma Agregar impresora.
Relacionado:¿Diferencia entre `dpkg -i` y `apt-get install`?La última vez que intenté agregar la impresora, la busqué haciendo clic en "Buscar impresora de red" en "Impresora de red" y seleccioné la impresora en la lista de impresoras disponibles en la red.
Esta vez también hice clic en "Buscar impresora de red", pero también ingresé la IP de la impresora y hice clic en "Buscar", que muestra otra entrada en la lista "JetDirect...". Seleccioné esta impresora y terminé el asistente de instalación.
¡Funcionó!